Privacy Policy

Who we are

Our website address is: https://www.uniandjack.co.uk.

What personal data we collect, why we collect it and who we share your data with

Order information

In order to fulfil your order, personal data from the checkout form will be shared with Paypal to process payment, and to delivery service providers (usually Royal Mail or DHL). Personal information shared with delivery providers will obviously include your postal address and may include email addresses and contact phone numbers to facilitate the delivery of ‘signed for’ items. Email addresses and mobile phone numbers may be used to contact you about your order, including the provision of invoices and order confirmations.

Your name and email address will only be added to our newsletter and passed on to our marketing partners, Mailchimp, if you have specifically opted in to this service by ticking the relevant box on the checkout or newsletter opt-in form. You may request to be removed from this mailing list at any time by contacting hello@uniandjack.co.uk or choosing to ‘unsubscribe’ on any marketing email received.

Personal data provided at the checkout may be used in the preparation of annual accounts, and may be passed to trusted IT services providers and accountants to fulfil this administrative duty.  We do not store credit card details.

Uni & Jack will not disclose any personal information to any other third party, except as set out below. We will never sell or rent our data to other organisations for marketing purposes.

We may share your Personal Information with governmental bodies, regulators and insurers to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights, through for example, screening for fraud.

Contact forms

Visitor comments may be checked through an automated spam detection service. If you contact us via our website form your email address and name will be used to reply to the matter you have raised. Details on this form will not be used for marketing or passed onto third parties unless in response to a lawful request such as the prevention of fraud or to prevent spam.

Cookies & Analytics

You were notified about the collection of cookies, including the Facebook pixel, on first visiting www.uniandjack.co.uk and were given the option to accept the use of this site with the collection of cookies or to leave the site if you wanted to opt-out. Further information on the cookies is provided below.

When you visit www.uniandjack.co.uk, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse this site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to this site, and information about how you interact with the website.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Cookies are used on this website for the following third party services: Google Analytics, Facebook Like Button, Twitter Follow button, Google +1 button, Pinterest button. Some of these services may be used to track your behaviour on other websites and we have no control over this.

We use the Facebook Pixel for marketing purposes. For more information on how to set your Ad preferences on Facebook, you may visit here: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

We also use Google Analytics to help us understand how our customers use this site and to assess the success of marketing and advertising campaigns.  You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. If you have already supplied an image to the website and wish to have it removed please contact us and we will action your request within 14 days.

How long we retain your data

When you place an order through www.uniandjack.co.uk, we will retain your order details for a minimum of 6 years to cover statutory requirements. After 6 years you may ask us to delete this information. Different retention periods apply for other different types of data, however the longest we will normally hold any personal data is 6 years.

If you contact us via our website form your email address and name will be used to reply to the matter you have raised, and may be retained to facilitate communications. It will not be used for marketing purposes without your express permission.

For users that register on our website, we also store the personal information provided in the user profile. All users can see, edit, or delete personal information at any time. Website administrators can also see and edit that information.

What rights you have over your data

From 25th May 2018 a regulation called the General Data Protection Regulation (GDPR) comes into force and it will be applicable across the EU. You can find out further information on your rights here: http://www.knowyourprivacyrights.org/

If you have an account on this site, have made an order, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase, correct or update any personal data we hold about you. We can not delete or amend any data we are obliged to keep for administrative, legal, or security purposes.

To deliver products and services to you, it is sometimes necessary for Uni & Jack to share your data outside of the European Economic Area.  This will typically occur when service providers are located outside the EEA or if you are based outside the EEA.  These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and all personal data will be secure.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.